NHL Property Pty Ltd
NHL Property Pty Ltd (“NHL Property”, “we”, “us” or “our”) is committed to protecting your privacy and providing quality services to you. This Privacy Policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of the Office of the Australian Information Commissioner at www.oaic.gov.au.
What is Personal Information and Why Do We Collect It?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include:
- Names
- Email addresses
- Telephone numbers
We collect your Personal Information for the primary purpose of providing our property and related services, responding to enquiries, managing client relationships, and providing information about our projects and services. We may also use your Personal Information for secondary purposes closely related to the primary purpose, where you would reasonably expect such use or disclosure.
You may unsubscribe from our marketing communications at any time by contacting us in writing.
Where appropriate and possible, we will explain why we are collecting the information and how we intend to use it.
How We Collect Personal Information
We may collect Personal Information in a variety of ways, including:
- Through meetings and interviews
- Correspondence and email
- Telephone conversations
- Via our website
- Through publicly available sources
- From cookies and analytics tools
- From third parties
Where reasonable and practicable, we will collect Personal Information directly from you. However, in some circumstances we may receive information from third parties. In such cases, we will take reasonable steps to ensure you are aware of the information provided to us.
We do not guarantee the privacy policies or practices of authorised third parties or linked websites.
Sensitive Information
Sensitive Information is defined in the Privacy Act and includes information or opinions about matters such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, criminal record, or health information.
We will only use Sensitive Information:
- For the primary purpose for which it was obtained
- For a directly related secondary purpose
- With your consent; or
- Where required or authorised by law
Disclosure of Personal Information
Your Personal Information may be disclosed in the following circumstances:
- To third parties where you have consented to the use or disclosure
- Where required or authorised by law
- To service providers who assist us in operating our business (such as IT providers, consultants, or professional advisers), where necessary
We take reasonable steps to ensure that third parties handle your Personal Information in accordance with the Privacy Act.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse, loss, unauthorised access, modification or disclosure.
When your Personal Information is no longer required for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify it. However, certain records may be retained for a minimum of seven (7) years where required for legal or regulatory purposes.
Access to Your Personal Information
You may request access to the Personal Information we hold about you and request corrections where necessary, subject to certain exceptions under the Privacy Act.
To request access, please contact us in writing using the contact details below.
We will not charge a fee for making an access request but may charge a reasonable administrative fee for providing copies of your Personal Information.
For security purposes, we may require proof of identity before releasing information.
Maintaining the Accuracy of Your Information
We take reasonable steps to ensure that your Personal Information is accurate, complete and up to date. If you believe the information we hold is inaccurate or outdated, please contact us so we can update our records.
Policy Updates
This Privacy Policy may be updated from time to time. The most current version will be available on our website.
Privacy Policy Complaints and Enquiries
If you have any questions, concerns or complaints about this Privacy Policy or how we handle your Personal Information, please contact us at:
NHL Property Pty Ltd
102-104 Halifax Street, Adelaide SA 5000
ABN: 95 680 486 506
Email: [email protected]